Do you need to contact us directly? Do you need replacements parts? We are open 9 am to 5 pm EST Monday through Friday. Please reach out to us at (855) 438-2453 or via customercare@vilanobikes.com.

Whichever method you choose to use, please know that we are here to help.

Thank you,
The Vilano Team
help.vilanobikes.com/support/solutions