Vilano Customer Care (855) 438-2453
Welcome
Login
Home
Solutions
How can we help you today?
Enter your search term here...
Search
New support ticket
Check ticket status
Knowledge base
Bike Assembly
General Information and FAQs
3
How does a bike arrive? Does it need assembly?
What tools will I need to assemble a Vilano Bike?
Bike Techs
Road Bikes
3
Vilano Shadow Assembly VIDEO
Vilano Tuono 2.0 550-T2 Assembly VIDEO
Vilano Tuono Assembly VIDEO
Hybrid Bikes
1
Vilano Hybrid Retro City Commuter Assembly (VIDEO)
Folding Bikes
6
Vilano Folding Bike Assembly VIDEO
How to Use a Locking Kickstand on a Folding Bike VIDEO
How to Shift Gears on the Vilano Avanti 20" Folding Bike VIDEO
Adjusting the latch / clamp on a folding bike frame
600-URBANA handlebars assembly
See all 6 articles
Mountain Bikes MTB
3
How to Assemble the Vilano Ridge Mountain Bike VIDEO
Vilano Kids 24 Inch Hardtail Mountain Bike Assembly (VIDEO)
Vilano Kid's 20" Hardtail MTB Assembly (VIDEO)
Electric Bikes
16
Manual for Vilano Pulse Electric Bikes 650-PULSE
Changing the tube on the rear wheel on a Vilano PULSE electric bike
Information for the Vilano Core and Vilano MTB Electric Bikes
Removing the battery from a Vilano PULSE Electric Bike
Battery Manual for Vilano Electric Bikes
See all 16 articles
Fixed Gear / Single Speed Bikes
6
How To Assemble Vilano Fixed Gear / Single Speed Bike VIDEO
How to Install Front Brake on a Vilano Fixed Gear Bike VIDEO
How to switch a Vilano Single Speed to Fixed Gear VIDEO
Single Speed vs. Fixed Gear, How to Switch Between Single/Fixed Gear, What is a Flip Flop Hub, Difference between fixie and single speed
How to Assemble a Single Speed Road Bike, Part 1 VIDEO
See all 6 articles
Children's Bikes
1
Children's Bikes Assembly Information
Bike Maintenance
Maintenance
15
How to Install Pedals, Instructions and VIDEO
Steel fork adjustment VIDEO
Routine Bike Maintenance and Safety Check VIDEO
How to Adjust Your Bike Saddle VIDEO
How to Install Bar Tape, Wrap Handlebar Tape on Drop Bars, VIDEO
See all 15 articles
Brakes
7
Caliper brake adjustment VIDEO
Front Disc Brake Assembly
How To Adjust Linear Pull Brakes VIDEO
Mechanical Disc Brake Adjustment VIDEO
How to Replace the Brake Cable on a Road Bike VIDEO
See all 7 articles
Derailleurs, shifting
7
Adjust the rear derailleur on a geared bike VIDEO
Adjust the front derailleur on a geared bike VIDEO
How to use Shimano Tourney Shifters (Vilano Shadow) VIDEO
How to Properly Shift Your Bike. How to avoid cross chaining. VIDEO
How to Use Shimano A050 Shifters VIDEO
See all 7 articles
Wheels and Tires
8
Flat bike tire change, how to diagnose & identify the source of a flat VIDEO
Presta Valves vs. Schrader valves
How Does a Presta Valve Work?
Quick release wheel, how do I use it? VIDEO
How to True a Bike Wheel (VIDEO)
See all 8 articles
Children's Bikes
Assembly
10
Vilano Boy's BMX Style Assembly 575-BMX VIDEO
Vilano Girl's Bike BMX (14" or 16") Assembly VIDEO 575-GBIKE
Push, Rally and Ripper Balance Bike Assembly 2019
Vilano Balance Bike Lightweight Aluminum Frame assembly VIDEO 575-ALYBAL
3 in 1 Trike Assembly VIDEO 575-3in1-TRIKE
See all 10 articles
Manuals
4
575-BMX Bike Assembly
575-ALYBAL Vilano Balance Bike Lightweight Aluminum Frame, assembly instructions & VIDEO
575-3IN1-TRIKE 3 in 1 Trike Manual
575-2in1-BIKE manual
General Information and Specs
4
How Do I Register My Vilano Children's Bike?
How to Submit a Warranty Claim on a Vilano Children's Bicycle
Push Bike Specs
Push bike balance bike info general specs (575 Push/Rally/Ripper)
SUP
General Info and FAQ
5
Where is the Repair Glue? What kind of glue do I need?
Does the paddle float?
Tips for Beginner Stand Up Paddle Boarders
Fin Specs for Vilano SUP Boards
PUMP FAQs
Registration and Warranty
3
How Do I Register My Vilano/Pathfinder SUP Board?
Vilano and Pathfinder SUP Warranty
Aqua Marina Contact Information for SUP Warranty
How-to
14
Inflatable SUP board tips for beginners
SUP Inflation Valve, How Does It Work? VIDEO
Repair small leak
My pump hose won't connect to the SUP board's valve! What should I do? (VIDEO)
How to Adjust or Reseat a SUP Valve VIDEO
See all 14 articles
Manuals
2
Vilano Inflatable SUP Board Manual
Pathfinder SUP Board Information & Manual 345-PATHSUP
Aztron SUP Boards
6
Aztron SUP Board Warranty Information
How to Submit a Warranty Claim for an Aztron SUP board
How to find Aztron SUP Boards on social media
Aztron Inflatable SUP Board Manual
My Aztron SUP Board pump gauge won't register - is it broken?
See all 6 articles
Vilano FAQ
Bikes - Pre-purchase
4
What Kind of Bike Should I Buy?
Tips for selecting a frame size / bike size
How does a Vilano bike arrive? Does it need assembly?
Where Can I Buy Vilano Products?
Bikes - Post-purchase
7
Where do I get touch-up paint? How to fix a scratch VIDEO
Where is my bike's serial number?
My Bike was Stolen! What Do I Do?
Why a Factory Direct Bike Needs a Tune Up VIDEO
Electric bike speeds
See all 7 articles
Warranty Resources
4
How to register your bike
How to Submit a Warranty Claim for a Vilano Bike or SUP board
Contact us - Vilano
Product Part Request for Vilano Bikes, Vilano SUP Boards
Social
1
How to Find Vilano Bikes on Social Media
Mobility Assistance Devices
1
100-KNRLR Manual
Cycling Accessories
Bike Trainers
14
Conquer Cycling Trainer compatibility, can I use a trainer with my bike?
Trainer noise
530-TRNR5SPD Assembly Video and Instructions, Conquer Pro Indoor Bike Trainer
530-TRAINER, 530-TRAINER-WHT Assembly Instructions and video
Conquer Fluid Resistance Bicycle Trainer 530-TRNRFLUID , 530-TRNRFLD20 assembly
See all 14 articles
Bike Repair Stands
4
400-STFLD Bike Repair Stand Manual
400-TQXL-03 Bike Repair Stand Manual
400-WALL-RS2 & 400-WALL-RS Conquer Wall Mount Repair Stands Assembly Information
Bike stand assembly - Attaching the clamp arm to your Conquer Repair Stand 400-TQXL-03
Tri Bars and Parts
3
How to Install Conquer Clip On (low profile) Tri Bars VIDEO
How to Install Conquer Clip On Aero Bars VIDEO
001-LPTB Conquer Clip-on Triathlon Aero Time Trial Tri TT Bars - Bar Lengths
Other Cycling Accessories
1
How to use the 400-FRM-PUMPA02
Cycling Shoes and Apparel
Gavin Cycling Shoes
6
How to adjust the buckle on a Gavin Elite Road Cycling Shoe VIDEO
Gavin Shoe Sizing, Cycling Shoes, EU Sizing for Gavin Shoes
How to Install Shimano SPD Cleats on a Road Cycling Shoe VIDEO
How to Install Look Style, 3 Bolt Cleats on a Road Cycling Shoe VIDEO
How to Install MTB Cleats on a Cycling Shoe VIDEO
See all 6 articles
Vilano Adjustable Inline Skates
2
520-INSKT My wheels aren't spinning, what can I do?
Vilano Inline Skates Product Info
Vilano Ice Skates for Children
1
520-ICESKT How to Adjust Vilano Ice Skates
Conquer Equipment
Conquer FAQ
4
Contact Information for Conquer Equipment
Where can I purchase the adapter cup for a trainer and bike with no quick release?
Conquer Warranty Registration
Where Can I Buy Conquer Products?
