Vilano Customer Care     (855) 438-2453

General Information and FAQs 5

• How does a bike arrive? Does it need assembly?
• What tools will I need to assemble a Vilano Bike?
• Bike Techs
• How to repackage your bicycle
• How To Mount A Kickstand

Current Bike Models 8

• Vilano Diverse 3.0 Assembly VIDEO
• Vilano Urbana Assembly VIDEO 600-URBANA
• Vilano Shadow 3.0 Assembly VIDEO
• Vilano R2 Road Bike Assembly VIDEO
• Vilano Step Through City Bike Assembly VIDEO

View all 8

Road Bikes 3

• Vilano Shadow Assembly VIDEO
• Vilano Tuono 2.0 550-T2 Assembly VIDEO
• Vilano Tuono Assembly VIDEO

Hybrid Bikes 1

• Vilano Hybrid Retro City Commuter Assembly (VIDEO) 700-H2WOM20-50

Folding Bikes 6

• Vilano Urbana - How to Install Handlebars and Align Front Wheel
• 600-URBANA (purchases made before Spring 2021) handlebars assembly
• Urbana - How to Use Frame Clamp 2021 600-URBANA
• How to Use a Locking Kickstand on a Folding Bike VIDEO
• How to Shift Gears on the Vilano Avanti 20" Folding Bike VIDEO

View all 6

Mountain Bikes MTB 3

• How to Assemble the Vilano Ridge Mountain Bike VIDEO
• Vilano Kids 24 Inch Hardtail Mountain Bike Assembly (VIDEO)
• Vilano Kid's 20" Hardtail MTB Assembly (VIDEO)

Electric Bikes 16

• Manual for Vilano Pulse Electric Bikes 650-PULSE
• Changing the tube on the rear wheel on a Vilano PULSE electric bike
• Information for the Vilano Core and Vilano MTB Electric Bikes
• Removing the battery from a Vilano PULSE Electric Bike
• Battery Manual for Vilano Electric Bikes

View all 16

Fixed Gear / Single Speed Bikes 6

• How To Assemble Vilano Fixed Gear / Single Speed Bike VIDEO
• How to Install Front Brake on a Vilano Fixed Gear Bike VIDEO
• How to switch a Vilano Single Speed to Fixed Gear VIDEO
• Single Speed vs. Fixed Gear, How to Switch Between Single/Fixed Gear, What is a Flip Flop Hub, Difference between fixie and single speed
• How to Assemble a Single Speed Road Bike, Part 1 VIDEO

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Children's Bikes 1

• Children's Bikes Assembly Information

Maintenance 16

• How to Install Pedals, Instructions and VIDEO
• Steel fork adjustment VIDEO
• Routine Bike Maintenance and Safety Check VIDEO
• How to Adjust Your Bike Saddle VIDEO
• How to Fix a Scratch, Repair Paint on Bike Frame VIDEO

View all 16

Brakes 8

• Caliper brake adjustment VIDEO
• Front Disc Brake Assembly
• How To Adjust Linear Pull Brakes VIDEO
• Mechanical Disc Brake Adjustment VIDEO
• How to Replace the Brake Cable on a Road Bike VIDEO

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Derailleurs, shifting 8

• Adjust the rear derailleur on a geared bike VIDEO
• Adjust the front derailleur on a geared bike VIDEO
• How to use Shimano Tourney Shifters (Vilano Shadow) VIDEO
• How to Properly Shift Your Bike. How to avoid cross chaining. VIDEO
• How to Use Shimano A050 Shifters VIDEO

View all 8

Wheels and Tires 8

• Flat bike tire change, how to diagnose & identify the source of a flat VIDEO
• Presta Valves vs. Schrader valves
• How Does a Presta Valve Work?
• Quick release wheel, how do I use it? VIDEO
• How to True a Bike Wheel (VIDEO)

View all 8

Assembly 8

• Vilano Boy's BMX Style Assembly 575-BMX VIDEO
• Vilano Girl's Bike BMX (14" or 16") Assembly VIDEO 575-GBIKE
• Push, Rally and Ripper Balance Bike Assembly 2019
• 3 in 1 Trike Assembly VIDEO 575-3in1-TRIKE
• Vilano Kid's 24" Hardtail MTB Assembly VIDEO 575-MTB-24

View all 8

Manuals 2

• 575-3IN1-TRIKE 3 in 1 Trike Manual
• 575-2in1-BIKE manual

General Information and Specs 2

• Push Bike Specs
• Push bike balance bike info general specs (575 Push/Rally/Ripper)

General Info and FAQ 5

• Where is the repair glue? What kind of glue do I need?
• Does the paddle float?
• Tips for Beginner Stand Up Paddle Boarders
• Fin Specs for Vilano SUP Boards
• PUMP FAQs

Registration and Warranty 3

• How Do I Register My Vilano/Pathfinder SUP Board?
• Vilano and Pathfinder SUP Warranty
• Aqua Marina Contact Information for SUP Warranty

How-to 17

• Inflatable SUP board tips for beginners
• My gauge won't register - is it broken?
• How To Adjust SUP Paddle VIDEO
• How to Insert the Fin on an Inflatable SUP Board
• SUP Inflation Valve, How Does It Work? VIDEO

View all 17

Manuals 1

• Vilano Inflatable SUP Board Manual

Bikes - Pre-purchase 3

• What Kind of Bike Should I Buy?
• Tips for selecting a frame size / bike size
• Where Can I Buy Vilano Products?

Bikes - Post-purchase 7

• Where do I get touch-up paint? How to fix a scratch VIDEO
• Where is my bike's serial number?
• My Bike was Stolen! What Do I Do?
• Why a Factory Direct Bike Needs a Tune Up VIDEO
• Electric bike speeds

View all 7

Warranty Resources 4

• How to register your bike
• How to Submit a Warranty Claim for a Vilano Bike or SUP board
• Contact us - Vilano
• Product Part Request for Vilano Bikes, Vilano SUP Boards

Social 1

• How to Find Vilano Bikes on Social Media

Mobility Assistance Devices 0

Bike Trainers 11

• Conquer Cycling Trainer compatibility, can I use a trainer with my bike?
• Can I Make a Conquer Cycling Trainer Into a Smart Trainer?
• My trainer is making a noise. Is this normal?
• 530-TRAINER, 530-TRAINER-WHT Assembly Instructions and video
• 530-AHCYLDESK Conquer Adjustable Height Cycling Trainer Desk/Portable Standing Desk Workstation assembly instructions

View all 11

Bike Repair Stands 4

• 400-TQXL-03 Bike Repair Stand Manual
• 400-TQXL-03 -Conquer bike stand assembly - Attaching the clamp arm
• 400-WALL-RS2 & 400-WALL-RS Conquer Wall Mount Repair Stands Assembly Information
• 400-STFLD Bike Repair Stand Manual

Tri Bars and Parts 2

• How to Install Conquer Clip On (low profile) Tri Bars VIDEO
• 001-LPTB Conquer Clip-on Triathlon Aero Time Trial Tri TT Bars - Bar Lengths

Other Cycling Accessories 1

• How to use the 400-FRM-PUMPA02

Gavin Cycling Shoes 7

• How to adjust the buckle on a Gavin Elite Road Cycling Shoe VIDEO
• Gavin Shoe Sizing, Cycling Shoes, EU Sizing for Gavin Shoes
• How to Install Shimano SPD Cleats on a Road Cycling Shoe VIDEO
• How to Install Look Style, 3 Bolt Cleats on a Road Cycling Shoe VIDEO
• How to Install MTB Cleats on a Cycling Shoe VIDEO

View all 7

Vilano Adjustable Inline Skates 2

• 520-INSKT My wheels aren't spinning, what can I do?
• Vilano Inline Skates Product Info

Vilano Ice Skates for Children 1

• 520-ICESKT How to Adjust Vilano Ice Skates